Contact
We read every
message.
Reach us by email. We typically respond within one business day.
General questions
Questions about the platform, how protocols work, or how to get started.
info@pepzilla.aiSafety or medical concerns
Adverse events, product concerns, or questions about compound safety.
info@pepzilla.aiOrder support
Fulfillment issues, order status, or billing questions.
info@pepzilla.aiResponse time
Our team monitors incoming messages Monday through Friday. For urgent safety concerns, mark your subject line accordingly and we will prioritize your message. We do not offer real-time support chat at this time.
General inquiries
1–2 business days
Order support
1 business day
Safety reports
Same day (business hours)